D
DriDDeRz
Mecca V.I.P.
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- Joined
- Jul 19, 2006
- Messages
- 13,150
- Points
- 38
Be sure and cancel your credit cards before you die! This is so priceless and so easy to see happening - customer service, being what it is today!
A lady died this past January, and ANZ bank billed her for February and March for their annual service charges on her credit card, and then added late fees and interest on the monthly charge The balance had been $0.00, now is somewhere around $60.00.
A family member placed a call to the ANZ Bank:
Family Member:
'I am calling to tell you that
she died in January.'
ANZ:
'The account was never closed and
the late fees and charges still apply.'
Family Member:
'Maybe, you should turn it over
to collections.'
ANZ:
'Since it is two months past due,
it already has been.'
Family
Member:
So,
what will they do when they find out she is
dead?'
ANZ:
'Either report her account to the
frauds division or report her to
the credit bureau, maybe
both!'
Family Member:
'Do you think God will be mad at
her?'
ANZ:
'Excuse me?'
Family Member:
'Did you just get what I was
telling you . . . The part about her
being dead?'
ANZ:
'Sir, you'll have to speak to my
supervisor.'
Supervisor
gets on the phone:
Family Member:
'I'm calling to tell you, she
died in January.'
ANZ:
'The account was never closed and
the late fees and charges still apply.'
Family Member:
'You mean you want to collect
from her estate?'
ANZ:
(Stammer) 'Are you her lawyer?'
Family Member:
'No, I'm her great nephew.'
(Lawyer info given)
ANZ:
'Could you fax us a certificate
of death?'
Family Member:
'Sure.'
(fax number is given)
After they get the fax:
ANZ:
'Our system just isn't set up for
death. I don't know what more I
can do to help?
Family Member:
'Well, if you figure it out,
great! If not, you could just keep billing
her. I don't think she will care.'
ANZ:
'Well, the late fees and charges
do still apply.'
Family Member:
'Would you like her new billing
address?'
ANZ:
'That might help.'
Family Member:
' Rookwood Memorial Cemetery ,
1249 Centenary Rd, Sydney Plot Number
1049.'
ANZ:
'Sir, that's a cemetery!'
Family Member:
'Well, what the F**K do you do with dead people on your planet?'
A lady died this past January, and ANZ bank billed her for February and March for their annual service charges on her credit card, and then added late fees and interest on the monthly charge The balance had been $0.00, now is somewhere around $60.00.
A family member placed a call to the ANZ Bank:
Family Member:
'I am calling to tell you that
she died in January.'
ANZ:
'The account was never closed and
the late fees and charges still apply.'
Family Member:
'Maybe, you should turn it over
to collections.'
ANZ:
'Since it is two months past due,
it already has been.'
Family
Member:
So,
what will they do when they find out she is
dead?'
ANZ:
'Either report her account to the
frauds division or report her to
the credit bureau, maybe
both!'
Family Member:
'Do you think God will be mad at
her?'
ANZ:
'Excuse me?'
Family Member:
'Did you just get what I was
telling you . . . The part about her
being dead?'
ANZ:
'Sir, you'll have to speak to my
supervisor.'
Supervisor
gets on the phone:
Family Member:
'I'm calling to tell you, she
died in January.'
ANZ:
'The account was never closed and
the late fees and charges still apply.'
Family Member:
'You mean you want to collect
from her estate?'
ANZ:
(Stammer) 'Are you her lawyer?'
Family Member:
'No, I'm her great nephew.'
(Lawyer info given)
ANZ:
'Could you fax us a certificate
of death?'
Family Member:
'Sure.'
(fax number is given)
After they get the fax:
ANZ:
'Our system just isn't set up for
death. I don't know what more I
can do to help?
Family Member:
'Well, if you figure it out,
great! If not, you could just keep billing
her. I don't think she will care.'
ANZ:
'Well, the late fees and charges
do still apply.'
Family Member:
'Would you like her new billing
address?'
ANZ:
'That might help.'
Family Member:
' Rookwood Memorial Cemetery ,
1249 Centenary Rd, Sydney Plot Number
1049.'
ANZ:
'Sir, that's a cemetery!'
Family Member:
'Well, what the F**K do you do with dead people on your planet?'